As a school we believe that Pastoral support underpins the whole school community. Ensuring that every child matters and is valued is a focus for the school through the house system. This is vital to ensure that every child can access a quality education.
We recognise that there will be times when people need support. The positive relationship between children, parents, friends, the community and school is fundamental to develop a well rounded member of society. The following outside agencies provide a range of support and guidance to families and young people. Click on the boxes below to find out about services which may be of value in a childs journey to adulthood.
There are a number of charities that provide support and advice to young people and families on a range of issues. The following charities are important organisations that we recommend on a regular basis to parents. Visit the websites and then use their search engines to find more information.
The NSPCC The National Society for the Prevention of Cruelty to Children are the the leading children's charity fighting to end child abuse in the UK with a range of advice on different issues for parents and children
Glos Families Is a local information page that is linked to local authority providers, with information on a range of issues
Childline provides counselling service for parents, children and young people.
Gloucestershire Healthy Living and Learning provides support around the PSHE curriculum to teachers and advice for parents. There are resources, as well links to partner organisations to support the emotional health and wellbeing of all children and young people.
Parenting Support Line (no website) is a free confidential advice line providing guidance and emotional support on any aspect of parenting and family life.
Call 0800 542 02 02, email email@example.com, or message on Facebook.
Available Monday to Friday 9.00am to 8.00pm and Saturday 10.00am to 6.00pm
Designated Safeguarding Lead - Liza McCarthy Assistant Head.
Deputy Safeguarding Lead - Jeanette Corinaldi
Heads of House or Year;
If you would like to let the school know of any issues you are facing, or would like any school support please contact the relevant Head of House or Head of 6th Form.
Jeanette Siobhan Phill Adrienne Darren
Corinaldi Winterbottom Amor Niblett Leatherbarrow
The School Nurse
The school nurse is at Balcarras every Monday lunchtime. These are free drop in sessions for any pupil who feels they need some support or guidance. Located in the medical room no appointment is necessary. Alternatively, a Head of House will be very happy to arrange a session for any pupil.
Balcarras School Nurse is Sarah McGregor and the Early help coordinator is Jubaida Rashid
There is a self referral form you can complete if you would like to see the school nurse, this can be found by clicking here If you do complete this form we would reccomend that you let your Head of House know. (see links below)
Text School Nurse Young people aged 11-16 can get text advice from the school nurse by texting 07507333351
School Counsellor; James Mann is a dedicated school counsellor who can offer support for pupils, appointments are made through your head of house or head of year.
Education Welfare Support; Steve Bond is the Welfare support worker who provides support to the school and parents with advice on improving attendance
Balcarras Early Help Coordinator; Sinead Kirk visits Balcarras on Thursday afternoons and works closely with the Head of House team. Early help involves everybody and the aim is to identify emerging problems, to enable the right level of intervention and support when needed, through the designated school lead and other professionals. Click here to find out more about this process.
Young Minds is a national charity that provides practical support and advice on Mental Health. They also have a Young Minds Parent Helpline phone number: 08088025544
Chat Health is a confidential text messaging service for young people to get in touch with a healthcare professional for advice and support on physical and mental health issues.
Kooth is an online support platform for 11 to 18 year olds where young people can access free anonymous counselling, join friendly discussion boards, keep online journals, goal trackers, and read self-help articles with the option to contribute their own experiences or advice.
Young Gloucestershire offer Counselling by phone and via online chat for 16 to 25 year olds facing challenges with their mental and emotional wellbeing. Young people can be referred or can refer themselves.
The Mix supports under 25s with mental health, money, homelessness, finding a job, relationships and drugs. They can talk to young people about their situation and signpost them to organisations that could help.
Heads Together is a charity designed to promote support and communication about mental health issues
Students against depression offers excellent advice for anyone feeling low, stressed or depressed
Mindful is a new service for 11-17 year olds providing help and advice on mental helath and emotional well being
On Your Mind is a website run by NHS to provide advice to people with a range of concerns from Mental health to Bereavement
Teens In Crisis is a charity who aim to to improve, preserve and promote good mental health and well-being among young people and their families.
Anxiety UK is a charity to help people suffering from anxiety disorders
No Panic is a helpline providing support for panic attacks and anxiety disorders
Gloucestershire self harm is a safe, non-judgmental helpline for young people and adults who self harm, and their friends, families and carers.
CEOP website The Child Exploitation and Online Protection (CEOP) Centre is dedicated to eradicating the sexual abuse of children. That means we are part of UK policing and very much about tracking and bringing offenders to account either directly or in partnership with local and international forces." You can also report concerns and abuse and will find a button to CEOP on most social networking sites as well as in instant messaging and other interactive software.
The Safer Internet website has lots of information whether you're a student, a parent or carer, or a member of staff on how to access the internet safely. Click logo for link.
These websites were recently recommended in a government publication:
https://www.thinkuknow.co.uk/ - By National Crime Agency-CEOP (Child Exploitation and Online Protection) provides resources for parents and carers and children of all ages to help keep children safe online.
https://www.childnet.com/ - has developed guidance for parents and carers to begin a conversation about online safety.
https://parentinfo.org/ - is a collaboration between Parent Zone and NCA-CEOP, providig support and guidance for parents and carers related to the digital world from leading experts and organisations.
https://www.nspcc.org.uk/keeping-children-safe/online-safety - has guidance for parents and carers to help keep children safe online
https://www.lgfl.net/online-safety/default.aspx - has support for parents and carers to keep children safe online
https://www.net-aware.org.uk/ - has support for parents and carers from the NSPCC, including a guide to social networks, apps and games.
Safer Internet Center offer advice on how to ensure that young people remain safe when online
Instagram Checklist to make sure that your Instagram account is safe
Snapchat Advice on how to ensure that snapchat is used safely
Tik Tok parental advice on usage
Facebook Information and advice on how to stay safe on Facebook
Whats App advice and guidance
Sexting Advice from the South West Grid for Learning for parents and young people dealing with issues arrising from sexting.
SafeTo Net This is an app for parents to help you safeguard your children from online risks like cyberbullying and sexting, whilst respecting yourchild’s rights to privacy.
Own It The BBC have a website and app called own it. The website has a lot of content for children to help them navigate their online lives, and the free smartphone app comes with a special keyboard which can intervene with help and support in the moments that children need it the most. It can be downloaded for free in the Google Play Store and Apple App Store.
There are some simplified versions of Young peoples rights on social media at the bottom of this page, produced by tes and the childrens commissioner
Drugs and Alcohol
Frank is a charity that provides advice and information for young people and parents on drugs
Educate against Hate The Educate Against Hate parents' hub provides resources and government advice for parents and carers on keeping young people safe from extremism, including online.
Lets Talk About It This website provides support for parents and carers to keep children safe from online radicalisation.
GOV.UK referral tool Any member of the public can report terrorist content they find online through the GOV.UK referral tool. More information about what to report and what happens when you make a report can be found on the Action Counters Terrorism campaign.
Samaritans are available 24 hours a day to provide confidential emotional support for people who are experiencing feelings of distress, despair or suicidal thoughts.
Winstons Wish Provides services to bereaved young people and their families offering practical advice and guidance in helping to grieve and cope with bereavement.
Hope is a charity set up to help young people effected by bereavement
The Early Intervention Foundation supports early intervention measures to tackle the root cause of social problems among young people
First Aid advice can be found at the British Red Cross website